Privacy Policy
Privacy Policy
Effective Date: January 1, 2024
At Reality Scale, we are committed to protecting the privacy and security of our clients, users, and partners. This Privacy Policy explains how we collect, use, and safeguard personal data when you interact with our digital platforms, cloud services, and extended reality applications ("Services").
Data We Collect
Information You Provide
Contact information (name, email, phone number, company details)
Account credentials for our platforms
Project-specific information and preferences
Payment information when purchasing our services
Automatically Collected Information
Device information (type, operating system, browser)
Usage data from our platforms and applications
Performance metrics and interaction patterns
IP address and general location data
Technical data from VR/AR device usage
Business Information
Client requirements and specifications
Project documentation and assets
Communication records and feedback
Usage patterns of our digital platforms
How We Use Your Data :
Service Provision
Delivering our digital visualization services
Managing cloud-based platforms and application
Providing technical support and maintenance
Processing transactions and payments
Service Improvement
Analyzing usage patterns to enhance our platforms
Optimizing performance and user experience
Developing new features and capabilities
Training our AI systems to improve service deliveryhare access credentials with unauthorized users
Communication
Sending service updates and notifications
Responding to inquiries and support requests
Providing information about new features or services
Sharing relevant technical documentation
Data Protection :
Security Measures
Industry-standard encryption for data transmission
Secure cloud infrastructure with regular security audits
Access controls and authentication protocols
Regular security assessments and updates
Data Storage
Primary data storage in secure cloud environments
Regular backups with encryption
Geographic data distribution based on compliance requirements
Limited retention periods for non-essential data
Data Sharing :
Service Providers
We may share data with trusted service providers who assist us in:
Cloud infrastructure management
Payment processing
Analytics services
Technical support delivery
Legal Requirements
We may disclose data when required by law or to:
Comply with legal obligations
Protect our rights and property
Prevent fraud or abuse
Respond to government requests
Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request data deletion
Export your data
Opt-out of certain data processing
Withdraw consent for data processing
Data Retention
We retain your data for:
The duration of our service relationship
Period required by law
Time needed for technical support
Duration necessary for business continuity
International Data Transfers
When we transfer data internationally, we ensure:
Compliance with applicable data protection laws
Implementation of appropriate safeguards
Protection of data during transfer and storage
Transparency about data location
Changes to Privacy Policy
We may update this policy to reflect:
Changes in our practices
New regulatory requirements
Enhanced security measures
Improved service features
We will notify you of significant changes through:
Email notifications
Platform announcements
Website updates
Contact Information
For privacy-related inquiries:
Email: info@realityscale.com
Address: 30 N Gould St Ste R Sheridan, WY 82801 USA
Phone:8800291352
Specific Platform Policies :
VR/AR Applications
Collection of movement and interaction data
Processing of spatial mapping information
Management of user-generated content
Hardware-specific data handling
Cloud Platforms
Data processing and storage practices
Access control and authentication
Usage monitoring and analytics
Performance optimization data
AI Systems
Training data usage and protection
Algorithm improvement processes
Data anonymization practices
Feedback loop management
Reality Scale is where technologists craft digital masterpieces, blending innovation like colors on a palette, transforming business visions into vibrant technological realities that captivate and inspire.
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